David Spark here, reporting for ad:tech at ad:tech NY 2009. I spoke with Josh Crandall, President, Co-founder of Netpop Research. I asked him what his sense of the buzz on the floor, and he said that hes seeing a new sense of respect for the consumer. He mentioned the company Upsell which engages with consumers with instant messaging when they visit the site. I must say I saw Upsell a couple of years ago and that instant messaging was fully robotic and a tad annoying. Josh says that its ...